An overview
I believe in the art of deconstruction.
Deconstruction is the process of taking a larger, more complex problem and breaking it down into a set of smaller problems. If you can solve all of the smaller problems, you will have solved the big problem.
Although simple in theory, a gap in this process often occurs if we don't know what we don't know.
Getting the right people involved early
As a UX designer, my role sits amidst various others, such as product owners, developers, designers, and account managers.
Once the larger problem has been deconstructed, I provide detailed information, such as timelines and deliverables, to the necessary people.
For starters (and perhaps most importantly), this helps the team manage expectations with key stakeholders.
From my experience, communicating the project roadmap builds trust.
The brief arrives
Cool! This is a great time to sort out the scope of work, budget and timeline. These three things need to be agreed upon, so this is an important time where expectations are managed.
Research
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Analysis
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Ideation
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Prototyping
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Testing
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Refinement
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Development
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Launch
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